We accept payments by bank transfer. In order to make a booking with us, you must pay a 30% deposit at the time of booking. Full payment is required seven days before your arrival. Otherwise, booking is cancelled and the 30% deposit is refunded. 

The currency of the invoice and the full fixed price of the booking is in euros.

If you wish to make any changes after your booking confirmation, you must notify us in writing.

You may cancel your confirmed booking at any time prior to your arrival. Cancellation charges are as following:

  • If the cancellation is made seven days or more beofre your arrival, full refund will be issued. 
  • If the cancellation is made three to six days before your arrival, a 30% cancellation charge of booking will be applied.
  • If the cancellation is made two days or less before your arrival, no refund will be issued. 

You are expected to conduct yourself in an orderly and acceptable manner. If in our opinion and the opinion of the villa staff, your behaviour or that of any member of your party is causing or is likely to cause distress, danger or annoyance or damage to property, we and our suppliers reserve the right to terminate your booking immediately with no further liability to you. You and/or your party may also be required to pay for loss and/or damage caused by your actions and you and each member of your party will be jointly and individually liable for any damage or losses caused. 

 

Noise 

We ask that you are respectful of the local situation including any neighbours and do not make undue noise or cause disruptions. 

Smoking is not permitted at any of our properties. Please ensure that all cigarettes/cigars are smoked outside and fully extinguished.

 

Commercial filming / photography

Commercial and/or editorial filming/photography is not permitted at our properties unless prior written permission has been granted. 

 

Pets

We regret that none of our property owners will accept pets unless by special arrangement.

Whilst all of our properties are insured, it is your responsibility to ensure that the property is adequately secured at all times. This could include any time that you leave the property. Securing the property may include, as relevant: locking doors; closing and securing windows and shutters; securing valuables. If you fail to follow these reasonable steps you will be liable for any damage that is caused to the property and/or for any loss of your or the property's items that occurs as a result; your personal liability insurance may also be invalidated or affected, as a result. 

If you have a complaint about your property, you must tell our Local Manager straight away, their number will be provided to you before the start of your stay. Our local manager will take all reasonable steps to help you. It is only if you do this that we will have the opportunity to put matters right whilst your booking is underway.